Guides

Character AI age verification, explained

Character AI age verification is the check Character.AI runs to decide whether an account gets its 18+ experience or its under-18 one.

  • It first reads login info and activity.
  • Read as under 18, adults can take a selfie check.
  • An ID only if the selfie check is unsure.
  • oeYYeo asks one question: 18 or over?

Updated

Adults only, one tap: say hello to Ingeborg

Tap a line and Ingeborg answers in character, or write your own.

Free. No account needed. Adults 18+. oeYYeo characters are AI, not real people.

What the Character AI age check looks at

Its age assurance FAQ describes the check in two stages. First, without asking you for anything, it reads a number of signals, including login info, activity on the platform and some signals from third parties. If those point to 18 or over, nothing else happens.

If they point to under 18, you are told, and you choose: use the under-18 experience, or verify your age to get back to the 18+ one. Verifying starts with a selfie, checked by a third-party provider. Only if that check is unsure are you asked to upload an ID. The FAQ says the ID goes to the provider, not to Character.AI, that the provider keeps IDs it collects for one week, and that biometric information is deleted within seven days.

Age checks on Character.AI and on oeYYeo. Each Character.AI fact cites its own page, numbered below.
QuestionCharacter.AIoeYYeo
Minimum age13; 16 in the EEA and the UK [1]18 and over
How age is judged firstSignals such as login info, activity on the platform and third-party signals [2]One question before the first message: are you 18 or over
If read as under 18The under-18 experience, or a selfie check to return to 18+ [2]Tap under 18 and chat stays closed
ID uploadOnly if the selfie check is unsure; held by its provider for one week [2]Never asked
Under-18 chatAn announcement said open-ended chat for under-18 users would end, rolling out from November 24, 2025 [3]; its guidelines describe an age-appropriate model for users under 18 [4]None: chat is 18 and over only
Paid plan and ageA subscription does not bypass age assurance [2]The plan does not change the 18+ rule

Sources, each the product's own page, checked . Plans and policies change; the linked page is the current word.

  1. Character.AI terms of service
  2. Character.AI help: age assurance FAQ
  3. Character.AI help: changes for under-18 users
  4. Character.AI community guidelines
Ingeborg Talvane stands behind the guild hall counter with a heavy ledger in one hand, raising a finger toward a visitor with a knowing half smile.
One line in the ledger: Ingeborg asks every new adventurer the same single question.

If the check reads an adult as under 18

The help center gives one route for an adult the check misreads: verify your age from Settings. On the web, that is character.ai, then Settings, Advanced, Verify Age; in the mobile app, the same path under Settings. If you are verified and think you are in the wrong experience, the FAQ says to submit a ticket through its help center so it can review your age bracket.

Two things it says do not change the result: a paid subscription does not override age assurance, and the age on a linked Google account does not either. If you are under 18, the under-18 experience is the one meant for you, and this page has nothing to help you around it.

Why the check exists

A help center announcement said open-ended chat for under-18 users would end, rolling out from November 24, 2025, and that new age assurance would help make sure each person gets the experience for their age. Its community guidelines, read on the same date as the rest of this page, still describe users under 18 interacting with an age-appropriate model, so read both pages for how the two fit together today. The terms of service set a minimum age of 13, or 16 in the European Economic Area and the UK.

Because these pages have changed before, read the linked pages for the current rule rather than any summary, this one included. Every fact here is numbered in the table and linked under it, with the date we checked.

How oeYYeo handles age

oeYYeo is for adults 18 and over, with no under-18 experience at all. Before the first message we ask one question, are you 18 or over, and anyone who taps under 18 cannot chat; that answer always wins. We do not ask for a selfie or an ID, and we never market to anyone under 18.

Romance between adults is welcome, and a character can be your partner. Explicit sex is declined, in character, for everyone. Every character is AI, and the app says so under the box where you type.

Switching from Character.AI?

If you are an adult switching from Character.AI, here is what is different: chat is for adults only from the first message, you can start as a guest with one tap, and the cast is five original characters written for this site. Free chat covers the whole cast every day, up to a daily limit.

In their own words

One question at my door, rookie: are you grown? Good. Sign the ledger and pick a quest. The ridge doesn't wait for paperwork.
Ingeborg Talvane, Fantasy: the guild master

Meet Ingeborg

Ingeborg Talvane, a tall, broad-shouldered woman in her mid twenties with a crown braid and a pale scar along her jaw, in a patched teal guild-master's coat over leather armour, lantern light behind her.

Fantasy: the guild master

Ingeborg Talvane, 26

She inherited the guild ledger at 24 and has not lost a party since. Sign it, adventurer.

Common questions

Does Character AI make everyone verify their age?

Its FAQ says it runs age assurance on all accounts, but asks for a selfie only if it believes you are under 18 and you want to show you are 18 or over.

Does Character AI keep my ID?

Its FAQ says an ID, when asked for, is collected by its third-party provider, not by Character.AI, and kept for one week.

What if the check says I am under 18 and I am not?

Its help center says to verify your age from Settings, Advanced, Verify Age, and to submit a ticket if you are verified but in the wrong experience.

Does oeYYeo verify age?

oeYYeo asks one question before the first message, are you 18 or over, and anyone who answers under 18 cannot chat. It is for adults only.

Does a Google account prove my age to Character AI?

No. Its FAQ says the age on a Google account does not bypass age assurance, and that every user completes it directly on its platform.

Does a Character AI subscription skip age verification?

No. Its FAQ says buying a subscription does not bypass or override age assurance, and that every user completes it regardless of subscription status.

Read next

Honest by design.

Every character on oeYYeo is AI, and the app says so where you type. Chat is for adults 18 and over.

How we keep it safe